If the group permission your admin granted is Read, you can view and use the resource but cannot edit it. A greyed-out save button, or a missing Access button, is almost always this.
Element
Read
Write
Save & Update / Save & Create button
Disabled
Normal
Add / delete item buttons
Disabled
Normal
Access button
Hidden
Shown
If you need to edit, ask your admin to raise your group’s permission for that feature to Write.
The […] menu in the workspace list is shown to the owner only, regardless of permission.
Read-only access still lets you view and use the resource. You can chat with a read-only agent, but you cannot change its prompt or model.
Check that the Permission dropdown reads Private. You can only add groups and organizational units while it is Private.
2
Add a group
Pick a group from the Groups selector. Added groups get Read by default.
3
Switch to Write
Click the Read badge, or choose Write from the dropdown. To revert, switch it back to Read.
4
Add an organizational unit
Pick an organization from the Organizational Units selector. Choosing a parent organization also grants access to members of its child organizations.
5
Save
Click Save & Update or Update. Permissions apply immediately.
Prefer groups over organizational units when granting Write. Use organizational units to open Read access broadly, and put people who need to edit into a group that carries Write.
Write includes Read. You do not need to add Read separately for the same target.Here is what Read and Write mean for each feature. The order follows the workspace tabs.
Feature
Read
Write
Agents
Select and use in chat
Edit agent settings
Flows
Run the flow
Edit the flow
Knowledge
View, open documents
Add/delete documents, change settings
Databases
Use DB queries
Change DB connection settings
Glossaries
Reference terms
Add/edit terms
Knowledge Graphs
View and search the graph
Edit the graph
Guardrails
View the guardrail
Edit guardrail rules
Prompts
Use the prompt
Edit the prompt
Skills
Attach to an agent and use
Edit the skill instructions
Tools
Use the tool
Change tool settings
Marketplace
Attach to an agent and use
Change service settings
Tags
No access control — governed by group permissions only
Switch the Permission dropdown to Public and every user can read the resource. Write still belongs to the owner and admins only.
If the dropdown offers no Public option, your admin has not granted public sharing permission for that feature. Some features are restricted so that only admins can make them public. See Groups & Permissions.
Set channel permissions by opening the channel in the sidebar and choosing Edit Channel.
Groups and organizational units can only be granted Read. The badge is fixed at Read and does not toggle to Write.
Read permission alone lets a user both read and post messages. In a channel, Read means participation.
Creating and deleting channels is restricted to admins.
Channel permissions — groups and organizational units are fixed at Read
Projects
Projects do not support group or organizational unit sharing. Neither the create screen nor the settings screen has a permission area.To hand a project to someone else, use Copy to Users on the settings screen. This creates an independent copy for them, so later edits to your original do not reach that copy.
Scheduled tasks
Scheduled tasks support both approaches. You can share one through access control, or hand over a copy.For a scheduled task to appear at all, however, your admin must both enable the feature and grant the group permission. Both conditions must hold.
Access requests are evaluated in this order.If a user belongs to several groups, the highest permission wins. Read from group A and Write from group B resolves to Write.
The permissions you set on screen are stored in the resource’s access_control field in this shape. You never need to edit it directly — it is here for API integration and troubleshooting.
No. Public opens Read only. Editing and deleting stay with the owner and admins.
How do I share with one specific user?
There is no way to name an individual user directly. Create a group containing only that user, then grant the group permission.
What happens when a user belongs to several groups?
The highest permission applies. Read from one group and Write from another resolves to Write.
Does a parent org unit's permission reach its children?
If you grant access to Engineering division, members of its child organizations — Backend team, Frontend team — can reach the resource too. Matching walks upward from the user’s own organization.
Do permission changes take effect immediately?
Yes. They apply the moment you save, with no deploy or restart needed.