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Cloosphere supports both SSO (Single Sign-On) and email/password sign-in. In enterprise environments, SSO based on Microsoft Entra ID (Azure AD) is recommended.

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Authentication Methods

MethodDescriptionStatus
Microsoft Entra IDEnterprise SSO based on Azure ADSupported
Email/PasswordDefault sign-in formSupported
LDAPLDAP directory service integrationSupported
Google WorkspaceGoogle enterprise accountAvailable when configured by admin
GitHubGitHub account integrationAvailable when configured by admin
OIDC/OAuth 2.0Other IdP integrationsAvailable when configured by admin
The available sign-in methods depend on admin configuration. If a method isn’t shown on the sign-in screen, contact your IT admin.
OAuth sign-in options (Microsoft, Google, GitHub, etc.) only appear on the sign-in screen if the admin has configured the corresponding provider via environment variables.

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How to Sign In

The recommended sign-in method for enterprise environments using Microsoft Entra ID (Azure AD). Sign in with your corporate account — no separate account creation needed.
1

Open Cloosphere

Enter the Cloosphere URL provided by your admin in the browser address bar.
2

Click the SSO button

Click the “Continue with Microsoft” button at the bottom of the sign-in screen.
3

Authenticate with Microsoft

You’ll be redirected to the Microsoft sign-in page. Enter your corporate email and password, or pick an account that’s already signed in to the browser.
If you’re already signed in to Microsoft 365, you’ll be authenticated automatically by selecting your account.
4

Land on the main screen

Once authenticated, you’ll be redirected to the Cloosphere main chat screen.Main screen after successful sign-in
Benefits of SSO:
  • No separate account creation needed
  • Corporate password policies apply automatically
  • MFA and other corporate security policies carry over
  • Organization information syncs automatically

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Creating a New Account

You can create your own account only if the admin has enabled new sign-ups. If it’s disabled, contact your IT admin to request an account.
When sign-up is allowed, click the “Sign up” link at the bottom of the sign-in screen to create an account.
1

Go to the sign-up page

Click the “Don’t have an account? Sign up” link at the bottom of the sign-in screen.
2

Enter your information

Fill in:
  • Name: Display name (real name recommended)
  • Email: Email address used for sign-in
  • Password: Password Sign up form
3

Check password requirements

The password must meet all of the following:
  • Minimum 8 characters
  • At least 1 uppercase letter
  • At least 1 lowercase letter
  • At least 1 number
A password strength indicator shows compliance in real time as you type.
4

Complete account creation

Once all conditions are met, the “Create Account” button activates. Click it to create the account.
Depending on admin settings, your account may go into a pending state after creation. In that case, an admin must approve the account before you can sign in.

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Sign Out

1

Open the user menu

Click your profile image in the bottom-left corner.
2

Click Sign Out

Click “Sign Out” in the dropdown menu. You’ll be redirected to the sign-in screen (/auth).User menu dropdown

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Troubleshooting

SSO appears on the sign-in screen only when an admin has configured an OAuth provider. If “Continue with Microsoft” is missing, ask your IT admin to set up OAuth (configured via environment variables).
Your email or password is wrong. Check:
  • Email typos (case-insensitive)
  • Caps Lock state
  • If you forgot your password, ask the admin to reset it
This appears when the admin requires approval after sign-up and your account is in pending state. Contact the IT admin to activate your account.
Occurs when Cloosphere hasn’t been granted access in Microsoft Entra ID. Ask your IT admin to verify:
  • Cloosphere is registered as an app in Azure AD
  • Your user or group has app access permission
  • Required API permissions (User.Read, etc.) are consented
This may be a browser cache issue:
  1. Clear browser cache (Ctrl + Shift + Delete)
  2. Hard refresh (Ctrl + Shift + R)
  3. Try in private/incognito mode
  4. If the issue persists, contact the IT admin

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Next Steps

After signing in, explore the UI layout and start your first AI conversation.