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Prompts let you save frequently used question patterns or instructions as templates and invoke them quickly with / commands. Sharing validated prompts with your team yields consistent-quality AI responses.

What is a Prompt?

A prompt is a reusable template for the questions or instructions you send to the AI. Instead of typing long instructions every time, invoke them with a single command.

Why Use Prompts?

BenefitDescription
Time savingNo need to retype long instructions each time
ConsistencyRepeatedly produce same-format outputs
Team collaborationShare effective prompts with teammates
QualityDrive better answers with validated prompts

Prompt List

In Workspace > Prompts, view all prompts.
Prompt list
ItemDescriptionExample
CommandShortcut used to invoke/email-draft
TitlePrompt name”Business Email Draft”
AuthorUser who created the prompt”By John Doe”

Creating a Prompt

1

Create a new prompt

In Workspace > Prompts, click the + button at the top-right.
Prompt creation form
FieldDescriptionExample
CommandShortcut starting with /email-draft
TitlePrompt display name”Business Email Draft”
Commands can only contain lowercase letters, digits, and hyphens (-). Korean characters, spaces, and special characters are not allowed.
2

Write the prompt content

Write the prompt template. Markdown is supported.
Write a professional business email based on the following.

## Writing Rules
- Polite and professional tone
- Clear and concise sentences
- Include appropriate greeting and closing

## Email Content
{{content}}
3

Set variables (optional)

Use {{variable_name}} syntax to accept dynamic values. When using the prompt, real values are substituted at the variable positions.
Write an email to {{recipient}} regarding {{purpose}}.

Content: {{content}}
Variable names can be in Korean. Examples: {{recipient}}, {{topic}}

System Variables

The following built-in variables are filled automatically.
VariableDescription
{{CLIPBOARD}}Clipboard content
{{USER_NAME}}Current user’s name
{{USER_LANGUAGE}}User’s language setting
{{USER_LOCATION}}User’s location
{{CURRENT_DATE}}Today’s date
{{CURRENT_TIME}}Current time
{{CURRENT_DATETIME}}Current date and time
{{CURRENT_TIMEZONE}}Current timezone
{{CURRENT_WEEKDAY}}Current day of week
4

Set access permissions

Choose the prompt’s sharing scope.
OptionDescription
PublicAll users can invoke via / command
PrivateAvailable only to selected groups or organizational units. If unspecified, only the creator can access
The Public option is only available to admins or users with the prompt-public permission (sharing.public_prompts).
5

Save

Click Save and Create.

Using Prompts

Invoke with /

Typing / in the chat input shows an autocomplete list of available prompts.
/email-draft Coordinate meeting schedule with the client
If the prompt has a {{content}} variable, the text after the command is substituted into that variable.
When using prompts with multiple variables, press Tab after entering each variable’s value to move to the next input.

Prompt Examples

Command: /email-draft
Write a professional business email based on the following.

## Requirements
- Polite and professional tone
- Clearly convey key content
- Include appropriate greeting and closing
- Specify next steps (Action Items) when needed

## Email Content
{{content}}
Usage:
/email-draft Request to reschedule next week's meeting to Tuesday 2pm

Prompt Management

Edit and Clone

  • Edit: Click the pencil icon in the prompt list to open the edit page
  • Clone: Choose Clone from the prompt menu (⋮) to create a new version
Users with write permission or admins can edit other users’ prompts. If you don’t have permission, Clone to create your own version, then modify.

Export / Import

Export and import prompts as JSON files.
  • Share prompts with teammates
  • Back up and restore
  • Move to other environments
Bulk export/import is admin-only. Individual prompt export is available to all users from the prompt menu (⋮).

Delete

Delete prompts no longer needed. The creator, users with write permission, or admins can delete.

Tips for Effective Prompts

Giving the AI a clear role yields more expert answers.
You are a marketing expert with 10 years of experience.
Describe the desired output specifically. State length, tone, and content to include.
## Requirements
- About 500 words
- Professional yet friendly tone
- Include 3 key messages
Specifying the format (table, list, markdown) yields consistent results.
## Output Format
| Item | Content |
|------|---------|
| Title | ... |
| Body | ... |
Showing examples of the desired output helps the AI understand format and style precisely.
## Examples
Input: "Project Meeting"
Output: "Project A — 2nd Iteration Status Sync"
Telling the AI what to avoid prevents undesired output.
## Restrictions
- Minimize jargon
- No profanity
- No PII

Sharing Prompts with the Team

Access Permissions

Set access at prompt creation to specify the sharing scope.
OptionDescription
PublicAll users can invoke via / command
PrivateAvailable only to selected groups/organizational units. If unspecified, only the creator can access

FAQ

No. Commands only allow lowercase letters, digits, and hyphens (-). Examples: /email-draft, /code-review, /meeting-notes
The prompt template itself can’t include files, but you can attach files alongside the prompt when using it.
Only with write permission granted, or as an admin. Without permission, Clone to create your own version, then modify.
Yes — there’s no length limit for text input into variables. You can pass an entire document as a variable.

Next Steps

Use Prompts in Agents

Apply validated instructions to an agent’s system prompt

Chat Advanced Features

Use advanced chat features like web search and file attachment